We’ve been writing about bike commuting since 2007, and over those years we’ve heard from thousands of riders with questions, feedback, and stories of their own. That conversation is something we value, and we’re always interested in what fellow cyclists have to say.

This page was originally published in 2008 and has been updated to reflect our current contact preferences and policies.

DIY & General Cycling Advice Note

This article may share a do-it-yourself project or general cycling information for educational purposes. Cycling activities, equipment use, and bicycle modifications involve inherent risks. If you choose to follow or apply any information discussed here, you do so at your own discretion and responsibility.

Always use appropriate tools and safety gear, follow manufacturer guidelines, inspect equipment regularly, and discontinue use if you notice damage or unsafe behavior. When in doubt, consult a qualified bike mechanic or cycling professional.

Table of Contents

• How to Reach Us
• What We Can Help With
• Response Times and Expectations
• What We Don’t Accept

How to Reach Us

The best way to contact our team is at Bike Commuters We regularly and aim to respond within 24 hours during business days.

When you write to us, you can expect a straightforward response from someone who actually rides. We’re not a faceless corporate entity we’re cyclists who happen to run a website about bike commuting.

What We Can Help With

We’re happy to hear from you if you have:

Questions about bike commuting content – Whether you’re trying to sort out gear choices, route planning, or commuting logistics, we’ll do our best to point you in the right direction based on what we’ve learned over the years.

Feedback on our articles – If something we’ve written helped you out, or if you think we’ve missed the mark on a topic, we want to know. Direct feedback from readers helps us improve what we publish.

Product suggestions – We’re always looking for gear that’s genuinely useful to bike commuters. If you’ve found something that works well for your daily ride, we’re interested in hearing about it. That said, we choose what to cover based on what we think will genuinely help our readers, not on what manufacturers want us to promote.

Response Times and Expectations

We aim to reply within 24 hours on weekdays. If you reach out on a weekend or holiday, it might take a bit longer, but we’ll get back to you.

Your contact information stays with us. We don’t share email addresses, and we don’t add people to marketing lists without permission. If you contact us, you’re contacting us—nothing more.

What We Don’t Accept

To save everyone’s time, here’s what we’re not interested in:

Guest posts – We write our own content and prefer to keep it that way. We’ve developed a voice and approach over nearly two decades, and we’re not looking to dilute that.

Link requests – If you’re reaching out to ask for a link to your site, product, or service, you won’t receive a response. We link to resources when they’re genuinely useful to our readers, not as favors or exchanges.

Promotional pitches – We choose what products and services to feature based on what we think will help bike commuters, not based on who reaches out with a sales pitch.

These policies might seem blunt, but they help us maintain the integrity of what we publish. We’ve turned down plenty of money over the years to keep this site focused on what actually matters to people trying to commute by bike.

If your message falls into any of these categories, please don’t take it personally when you don’t hear back. It’s simply not what we’re here for.

Conclusion

Bike commuting creates a particular kind of community—people who’ve figured out how to make cycling work in daily life, often despite infrastructure that wasn’t designed for it. We’re part of that community, and we’re here to share what we’ve learned and hear what you’ve figured out.

If you have something genuine to share or ask, reach out at Bike Commuters We’ll respond with the same directness you’d expect from a fellow rider.

FAQs Get in Touch with BikeCommuters

Question: How quickly does BikeCommuters respond to emails?

Short answer: We aim to respond within 24 hours on business days.

Expanded answer: When you contact us at Bike Commuters, we typically respond within one business day. If you reach out on a weekend or holiday, it may take slightly longer, but we make a point of getting back to everyone who contacts us with genuine questions or feedback.

We’re a small team, but we prioritize reader communication because those conversations have always been valuable to us. Just keep in mind that promotional pitches, guest post requests, and link requests won’t receive responses as outlined in our contact policy.

Question: Will my email address be shared or added to marketing lists?

Short answer: No, we keep your contact information private.

Expanded answer: Your privacy matters. When you contact BikeCommuters, your email address and any information you share stays with our team. We don’t sell, share, or trade contact information with third parties. We don’t add people to marketing lists without explicit permission. If you contact us with a question or feedback, that’s the extent of how we’ll use your information to respond to you.

This has been our policy since we started the site, and it’s not changing. You’re contacting people who ride bikes and write about it, not a marketing operation looking to monetize your inbox.

Question: Does BikeCommuters accept guest posts or sponsored content?

Short answer: No, we write all our own content.

Expanded answer: We don’t accept guest posts, sponsored content, or paid placements. This policy stems from wanting to maintain a consistent voice and perspective across the site. After nearly two decades of writing about bike commuting, we’ve developed an approach that comes from actual experience riding in various conditions and testing gear ourselves.

When readers come to BikeCommuters, they’re getting content from our team, filtered through our judgment and experience. We’ve turned down numerous paid opportunities over the years because keeping that integrity matters more to us than the revenue we might generate from opening the door to outside content.